Call centre traffic
Compliant, high-capacity call centre termination into the English-speaking markets, with the screening required to keep that traffic welcome on a supplier's network.
Built for the desks that live on the line.
High-capacity termination into the English-speaking markets, policed in real time by AI in the switch so the floor keeps dialling.
Compliant, high-capacity CC routes. Call centre traffic is the most scrutinised category in wholesale voice, and for good reason. We carry it because our platform can police it in real time - not because it is easy volume.
AI in the switch
Fraud scoring runs inside the switching platform, in the call path, rather than as an overnight report.
Real-time disconnect
Calls matching fraud patterns are disconnected as they happen, before they become a supplier's problem.
Tight KYC
Every call centre customer is onboarded, documented and reviewed. Volume never buys an exemption.
Capacity on tap
Dialler-grade concurrency with the port capacity and monitoring to carry campaign peaks cleanly.
AI anti-fraud, in the switch. Our switching platform runs a sophisticated AI anti-fraud solution trained on over one billion calls. It is highly adept at identifying and disconnecting fraudulent calls in real time, which is what allows us to offer call centre capacity at scale without exporting risk to the networks that terminate it.
Confidence for suppliers. AI screening combined with tight KYC keeps fraudulent traffic away from the network and gives the suppliers we work with confidence in every route we carry. A supplier who trusts our screening will give us capacity a cheaper counterparty cannot buy.
Where it is heading. The call centre business is expanding along two lines: further English-speaking capacity, and dedicated routes for additional language markets where compliant capacity is genuinely scarce.
Roadmap - call centre business
Let's talk about your traffic.
Whether you are looking for quality termination or a reliable outlet for your capacity, the conversation starts the same way - your traffic profile, our routes, and an honest view of whether we are the right counterparty.