Network & platform
One switching platform carries voice and messaging, applies fraud controls, rates the traffic and feeds the reporting. Fewer moving parts means fewer places for quality to leak away.
Carrier-grade switching, AI anti-fraud inside the switch.
A Class 4 softswitch with real-time CDR analytics and route monitoring, watched by our NOC around the clock. Every route is CLI-tested before it carries a minute of your traffic.
Carrier-grade core
SIP interconnect with per-route capacity control, media handling that preserves audio quality, and least-cost routing that never overrides an agreed quality commitment.
AI anti-fraud
A model trained on over one billion calls, scoring traffic in the call path and disconnecting fraudulent attempts in real time across both voice and messaging.
24/7 monitoring
Route quality watched continuously against agreed thresholds, with a NOC that escalates on deviation rather than waiting for a customer to open a ticket.
What we monitor, on every route
| Metric | Why it matters |
|---|---|
| ASR - answer-seizure ratio | The clearest early signal that a route has degraded or that traffic is being mis-terminated. |
| ACD - average call duration | Short-duration collapse usually means audio failure, false answer supervision, or a route change upstream. |
| PDD - post-dial delay | Long set-up times drive abandonment before the call is ever answered. |
| NER - network effectiveness ratio | Separates genuine network failure from ordinary user behaviour such as busy or no-answer. |
| Audio quality | One-way audio, transcoding artefacts and media-path faults, caught by test calls as well as by customers. |
| Fraud score | Live scoring per call and per message stream, with automated action rather than after-the-fact reporting. |
| SMS delivery rate | Genuine delivery receipts per route, with fake-DLR and silent-drop detection. |
Interconnect
- Tier-1 interconnects alongside our own licensed directs, so a failure on one path is not a failure of the service.
- SIP interconnect for voice, SMPP for messaging, with binds and capacity agreed per counterparty.
- Redundant paths and per-route capacity limits, so one customer's peak cannot degrade another's traffic.
- Test ranges and live handsets used for acceptance, not just protocol-level signalling checks.
Let's talk about your traffic.
Whether you are looking for quality termination or a reliable outlet for your capacity, the conversation starts the same way - your traffic profile, our routes, and an honest view of whether we are the right counterparty.